Excitement over China’s digital advances was rampant when Keith Krach last visited China as chief executive of the highly successful software company DocuSign, with its more than 400 million users in 188 countries.
“I saw a lot of new technology. I saw the drone swarm technology. Everybody was telling me to download Tencent every 30 minutes,” Krach said. Tencent is the multinational conglomerate behind China’s popular WeChat app.