Terms of Service
Last updated: August 27, 2026
Collsam Security (“Collsam,” “we,” “us,” or “our”) operates this website (the “Website”) and provides online ordering and payment services through it.
The website gives customers a convenient and secure way to place orders and make payments online. You may pay by credit card, debit card, or another available payment method. Where offered, you may also save payment information for future transactions.
You must be at least eighteen (18) years old and legally able to enter into binding contracts to use this Website. In these Terms of Service, “you” and “your” refer to anyone who visits, accesses, or uses the Website, obtains information from it, places an order, or submits a payment.
Acceptance of These Terms
By using the Website or its payment services, you acknowledge and agree to these Terms of Service, our Privacy and Cookie Policy, and any other notices posted on the Website. If you do not agree with these terms, you must not use the Website. We recommend keeping a copy of these documents for your records.
Collsam may modify, add, or remove provisions of these Terms of Service at its discretion, subject to applicable law. Changes become effective when posted on the Website. Please review these terms whenever you use the Website. Your continued use after revised terms are posted constitutes acceptance of those revisions.
Payment Services
To use payment services offered through the Website, you may need to create an account and provide the requested information. You must provide current, complete, and accurate information and keep your account details updated.
A valid payment method also requires the requested registration information. We may request additional information to verify your identity or determine whether to permit continued use of the Website. To the extent permitted by law, you authorize Collsam to obtain credit information or make other appropriate inquiries related to your registration or use of the payment services. Collsam may refuse, suspend, or terminate access when permitted by law.
Payment Authorization
By using the Website, you authorize Collsam to confirm that your selected payment method is valid and in good standing with the issuing bank or financial institution.
Submitting an order or payment authorizes Collsam to charge the displayed total to your selected payment method. You also authorize us to issue reversals, refunds, or adjustments to the original payment method when appropriate.
We may charge your payment method for the invoiced total when you place an order. Completion of a transaction depends on authorization from your card issuer or financial institution. We may delay or reject a transaction that appears suspicious, fraudulent, unlawful, or inconsistent with these Terms of Service or our policies.
If we cannot process a payment, we will attempt to notify you using the contact information you provided. You remain responsible for any lawful penalties, late fees, or interest charges that apply when a payment is not processed or authorized.
User Conduct and Obligations
You may use the Website only for lawful personal or professional purposes related to Collsam products, services, orders, and payments. Compliance with applicable laws, regulations, and these Terms of Service is required.
Prohibited activities include the following:
- Upload, post, or transmit content that is unlawful, abusive, threatening, harmful, obscene, defamatory, or otherwise objectionable.
- Upload or transmit content that infringes intellectual-property, privacy, publicity, or other proprietary rights.
- Introduce viruses, Trojan horses, time bombs, malicious code, or other harmful programs or elements.
- Damage, disable, disrupt, overburden, or interfere with the Website, its systems, servers, or networks.
- Attempt to gain unauthorized access to any part of the Website or interfere with another person’s use of it.
- Provide false information, impersonate another person or organization, or misrepresent your identity or submitted information.
- Collect information about other visitors without consent or systematically extract data, including financial information or email addresses.
- Copy, publish, reproduce, transmit, distribute, sell, or otherwise use Website content except as expressly permitted in writing by Collsam.
- Alter or bypass the Website’s normal interfaces or the manner in which personal or financial information is collected.
Privacy
Collsam is committed to protecting user privacy and providing a secure experience. We handle personal information as described in our Privacy and Cookie Policy. Please review that policy to understand our practices.
Customer Service
Contact Collsam Customer Service or Accounting if you have a question about an order or the amount of a payment. For errors shown on a card or bank statement, or for declined transactions, you may also need to contact your card issuer or financial institution.
Visit our Contact Us page for assistance. You may also write to Collsam Security, 40960 California Oaks Road, Suite 331, Murrieta, CA 92562, or call (951) 282-8707 on weekdays from 8:00 a.m. to 5:00 p.m. Pacific Time.
Disclaimer of Warranties
The website and all information, content, and services available through it are provided “as is” and “as available,” without representations or warranties of any kind, whether express or implied, except where applicable law does not permit such exclusions.
Collsam, its affiliates, subsidiaries, officers, managers, directors, principals, employees, contractors, and agents (collectively, the “Collsam Parties”) do not guarantee that the Website will always be accurate, complete, timely, suitable, useful, uninterrupted, error-free, or free from viruses or other harmful elements. You assume the risks associated with using the Website and relying on its content or services.
Limitation of Liability
To the fullest extent permitted by law, neither Collsam nor its data providers will be liable for losses or damages caused by your reliance on or use of the Website. This limitation includes indirect, punitive, incidental, special, consequential, or exemplary damages arising from the Website or these Terms of Service, even if Collsam or a provider had received notice that such damages were possible.
You are responsible for your use of information available on the Website and for any resulting damage to a computer system or loss of data. Where the law restricts an exclusion or limitation of liability, the law limits Collsam’s liability to the greatest permitted extent.
Each party acknowledges that these limitations are an essential basis of the agreement. Collsam is not liable for a failure or delay caused by circumstances beyond its reasonable control, including government action, terrorism, earthquakes, fires, floods, natural disasters, labor disputes, power failures, or internet disruptions.
Indemnification
You agree to indemnify, defend, and hold harmless Collsam and the Collsam Parties from third-party claims, losses, liabilities, expenses, or demands, including reasonable attorneys’ fees, arising from: (1) your use or misuse of the Website; (2) your violation of these Terms of Service or applicable law; or (3) your infringement of another person’s rights.
Proprietary Rights
Copyright, trademark, trade secret, patent, and other proprietary rights laws may protect the Website and its elements. The Collsam name, logos, and identifying marks remain the trademarks, service marks, or trade names of Collsam, its partners, or affiliates. Unauthorized use is prohibited. Other names and logos may belong to their respective owners.
Collsam owns or licenses the website content, including programs, compiled binaries, interface layouts, text, documentation, and graphics. Applicable intellectual-property laws protect this content. You may use this content only for lawful personal or professional purposes connected to your relationship with Collsam. We reserve all rights not expressly granted.
User Login and Password
You may need an online account to place orders or make payments. You must keep your username and password confidential and are responsible for activity conducted through your account. Notify us immediately if you believe your credentials have been compromised or used without authorization.
Electronic Communications
You agree that we may communicate with you electronically, including by email, notices posted on the Website, or messages delivered through your account. These communications may concern these Terms of Service, orders, payments, disclosures, receipts, customer service matters, or other topics related to the Website and Collsam services.
Termination
Collsam may modify, suspend, disable access to, or discontinue all or part of the Website or its services, temporarily or permanently, as permitted by law. Termination does not eliminate obligations you incurred before termination, including payment obligations.
Miscellaneous
Entire Agreement
These Terms of Service constitute the entire agreement between you and Collsam concerning your use of the Website and supersede prior agreements on that subject.
Governing Law and Forum
California law governs these Terms of Service, without regard to California’s conflict-of-law rules. Each party agrees to the personal and exclusive jurisdiction of courts located in Riverside County, California.
Assignment
You may not assign these Terms of Service or your rights or obligations under them without our prior written approval. Any attempted unauthorized assignment is void. Collsam may assign these Terms of Service and its rights and obligations to a third party as permitted by law. These terms bind and benefit the parties and their permitted successors and assigns.
No Third-Party Beneficiaries
These Terms of Service do not grant rights or remedies to anyone apart from you, Collsam, and its affiliates. No other person may claim rights as a third-party beneficiary.
Survival
Provisions that should remain effective by their nature will survive termination. These include provisions concerning warranties, liability, indemnification, proprietary rights, electronic communications, and miscellaneous matters.
No Waiver and Severability
Collsam’s failure to exercise or enforce a right does not waive that right. If a court finds any provision invalid or unenforceable, the provision will be enforced to the greatest extent permitted by law, and the remaining provisions will continue in effect.